Playback not working: Trouble shooting advice please!

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Nicole123
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Playback not working: Trouble shooting advice please!

Post by Nicole123 »

When I open wavelab the playback doesn't work. Everything looks normal, but the cursor won't move, and I can't hear sound. I've tried restarting many times, but that's not helping. Any advice on troubleshooting would be hugely appreciated!

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Arjan P
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Re: Playback not working: Trouble shooting advice please!

Post by Arjan P »

What OS are you on? Did it work before? Maybe check the audio interface settings inside Wavelab.
--- "If anyone owes it all to Bach, it's God" - Emil Cioran ---
SOFT: (All 64 bit) | WaveLab 10.0.40 | Cubase 10.0.60 | HALion 6.0 | Win10 Pro - SoundCloud
HARD: i7-950 | Asus P6TD | 30GB | Tascam DM-3200 | DigiMax48 | Midisport 8x8 - SoundByte Studio

Nicole123
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Re: Playback not working: Trouble shooting advice please!

Post by Nicole123 »

Thanks for your response. I'm using Mac OS High Sierra. It worked perfectly before. I can't think what has changed. How would I check the audio interface settings?

PG
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Re: Playback not working: Trouble shooting advice please!

Post by PG »

Try easing this folder:
/Users/YourName/Library/Preferences/WaveLab 8/
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Nicole123
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Re: Playback not working: Trouble shooting advice please!

Post by Nicole123 »

Ok, I am there, but I'm not seeing any clear solutions. Is there any further guidance that you can give me?

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Re: Playback not working: Trouble shooting advice please!

Post by PG »

Did you try easing this folder?
/Users/YourName/Library/Preferences/WaveLab 8/
Philippe

Nicole123
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Re: Playback not working: Trouble shooting advice please!

Post by Nicole123 »

What do you mean by 'easing' the folder? Sorry, I don't have a lot of skills with backend trouble shooting.

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Arjan P
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Re: Playback not working: Trouble shooting advice please!

Post by Arjan P »

That's a typo for 'erasing'.
--- "If anyone owes it all to Bach, it's God" - Emil Cioran ---
SOFT: (All 64 bit) | WaveLab 10.0.40 | Cubase 10.0.60 | HALion 6.0 | Win10 Pro - SoundCloud
HARD: i7-950 | Asus P6TD | 30GB | Tascam DM-3200 | DigiMax48 | Midisport 8x8 - SoundByte Studio

Nicole123
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Re: Playback not working: Trouble shooting advice please!

Post by Nicole123 »

Thanks for responding to my query. But I'm really still having trouble. I can't find how to get to that folder let alone erase it.
I can find wavelab/preferences. But there is only a General.dat file there.

This issue has made it impossible for me to use wavelab all together, and I do need to get on with the work I'm doing on it. Are there any other solutions or assistance I can find?

Thanks.

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Arjan P
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Re: Playback not working: Trouble shooting advice please!

Post by Arjan P »

Sorry, I don't know enough about MacOS, but there should be a trick to get these folders visible. They normally are not AFAIK.
--- "If anyone owes it all to Bach, it's God" - Emil Cioran ---
SOFT: (All 64 bit) | WaveLab 10.0.40 | Cubase 10.0.60 | HALion 6.0 | Win10 Pro - SoundCloud
HARD: i7-950 | Asus P6TD | 30GB | Tascam DM-3200 | DigiMax48 | Midisport 8x8 - SoundByte Studio

PG
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Re: Playback not working: Trouble shooting advice please!

Post by PG »

You should find a Mac utility to make visible invisible folders. Just make an internet search.
Philippe

Nicole123
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Re: Playback not working: Trouble shooting advice please!

Post by Nicole123 »

Thank you!! It's fixed! Gosh, it seemed so hard and then it was actually quite simple. Thank you so much for your help and patience :)

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