iTunes import lets Cubasis crash and restart

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shaitan
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iTunes import lets Cubasis crash and restart

Post by shaitan »

Hi there,

I just installed the latest Cubasis version from the AppStore two days ago (iPhone Xs Max) and tried out the iTunes import feature. Sadly, Cubasis 3 only seems to crash, restart and then change the current projects sample rate to 48kHz. This can‘t probably be right?

Looking very much forward to a fix, cause I really wanted this feature for practicing purposes.

Thanks in advance!

Greets,
Micha

shaitan
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Posts: 5
Joined: Sat Jun 09, 2012 12:25 pm
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Re: iTunes import lets Cubasis crash and restart

Post by shaitan »

PS. Same on iPhone 6s

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LSlowak
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Re: iTunes import lets Cubasis crash and restart

Post by LSlowak »

Hi shaltan,

Thank you for your message.
If possible, please create a short video about the problem, and share it with me via DropBox (download link via private message).

Thanks
Lars
Lars Slowak - Project Management & Team lead Cubasis
Steinberg Media Technologies GmbH
Hamburg, Germany
Check out Steinberg on YouTube, Twitter and Facebook

shaitan
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Posts: 5
Joined: Sat Jun 09, 2012 12:25 pm
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Re: iTunes import lets Cubasis crash and restart

Post by shaitan »

Hi Lars,

I sent you the link. I have 3 different behaviours now:
1) crash, reopen and set to 48kHz
2) crash only
3) crash, reopen and nothing more like in the video

iOS version is 13.3.1 btw

Thanks!

Micha

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LSlowak
Steinberg Employee
Posts: 3915
Joined: Thu Aug 08, 2013 12:36 pm
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Re: iTunes import lets Cubasis crash and restart

Post by LSlowak »

Hi Micha,

Thank you for your support.

We are able to reproduce the problem, and the issue has been added to our bugbase.
Since the next maintenance update is short to be released, evaluating the problem for a possible fix will have to wait for the update after this.

Best,
Lars
Lars Slowak - Project Management & Team lead Cubasis
Steinberg Media Technologies GmbH
Hamburg, Germany
Check out Steinberg on YouTube, Twitter and Facebook

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