Thanks Ed. After a system crash I re-installed Windows 10, then Cubase Elements 9.5 with upgrade. Then I opened eLicense Control Centre which told me that I needed the latest version, so I downloaded & installed that. (Can’t see my license listed.) After running the Maintenance routine, it asks for a current Activation Code, which is what I’m trying to get. Now I’m repeatedly trying to contact MySteinberg who are supposed to email me a verification code to proceed, but I’m receiving nothing! David