The Download Assistant has never worked on either of my two Macs, one running Mojave; the other Catalina. It tries to run but crashes. I’ve download the latest version way too many times to no avail.
Support told me it was a Java issue but I have the latest JREs on both machines —as I did two years ago when this issue first surfaced. Other apps using Java have no issues.
This isn’t a problem with Dorico since that can be downloaded directly but I have licenses for VIs that I cannot download. This is beyond frustrating.
I’ve contacted Support again. Hopefully, they can send me a direct link. This is ridiculous.