There are two methods of connecting:
a) log in with your mySteinberg credentials and find your friend (who also needs to be logged in) in the friends search, or klick to connect if he or she is already a friend and online. This should work on both ends.
b) Do not log in (neither Studio, nor Performer). Studio clicks the “ID” button and receives a 2-Part number. Communicate this number to the Performer to enter precisely as is, and ask him or her to connect.