Hope to get your help!about Elisenser

Hello

I have encountered an unresolved problem with this update.
When the ELISENSER upgrade license, the license expired due to timeout.
Failure to repair the fault using the Recovery feature.
I intend to move other licenses other than the CUBASE10 license to another E LISENSER, causing VSL’s BRASS license to also fail.
It is also impossible to repair the fault by replacing the other two computers.
My computer’s system is MAC 10.14.6, WINDOWS 10, MAC 10.10

Please help me, I have no other way. The BRASS of CUBASE and VSL are the working software that I rely on to survive.