Yes thanks have been keeping an eye on that, I too have now bought ivory I cant wait any longer, 6 days and nothing no response at all, it’s just not acceptable, I don’t think i will be spending much more money with Steinberg if they think it is OK when people are relying on their software to ignore them for nearly a week!!
What I can say is ivory 2.5 as it is now is absolutely superb, I have just bought the Iitalian grand as i didn’t want to spend too much in the circumstances, but it’s great and the amount of variation you can achieve means its usable for just about anything, it really is top notch. It’s got me thinking about switching DAW away from Cubase, I really need support when things go wrong, Very disappointing indeed.