Soft eLicenser issues possible fix

Yesterday morning i order 9.5 PRO , stil cant work and same problem with the code:oops: :blush: :blush: :blush: :blush: :blush: :blush: :blush: :blush:

USb perfet working with my Cubase 6 EDU

code i have receive by mail 32 digit for Cubase Pro 9.5 Upgrade from Cubase Artist 6 / 6.5 / 7 / 7.5 / 8 / 8.5 / 9 maybe I should not have bought it having EDU version but I ask before official reseller and the store did not say anything in checout