DCOM connection to program 'Synsopos.exe' failed.

HI , i submitted finally to steinberg , info@steinberg.de, redirected by asknet , only received a confirmation of ticket submitted… after all the win 7 , n cubase 9.5 installs , fresh win reinstalls , n maintenance shows ok … yes , it starts to load n stops with error megs , i sent pix of … so what happens now … this is the 4th month running … i have C 9.5 , Halionsonic 1.5 , halion 4 , absolute 3 and groove agent 4.X. got over written , n i lost it to absolute 3 >>?? is that right ?? i could have upgraded it to some thing else later ?? , wel for now i cant use any on em … Steinberg . please do some thing about it thanks ws