I posted this issue nine days ago with the expectation that someone from Steinberg would read and reply to my question. Is this not how it works? Should I be directing my question to some other forum? Is there a direct email that I should be using to contact support about Padshop Pro issues? Am I better off trying to place a phone call to the company?
Thank you for reading this and for any direction that you could provide me. Padshop Pro is an important plugin for us and I am hoping that there is a way forward for customers. Happy Holidays.