Can import from CD Drive, but not burn

This is a language issue.

The Gear Diagnostic program confirms the drivers do not work. You get error 30000. Also the drivers are listed as not-started in system tray when you look at processes and applications. You read my response to mean someone from Gear actually answered me (They have not. I’ve written three case logs, one direct email to them - no reply. Nothing from Gear).

But the first day I installed WL in 10 the first thing I did was rip a CD using fast and picky mode - to test the differences. I did. It worked fine. The next day, WL would not recognize the CD Drive anymore. I started the entire litany of Gear Drivers and test programs.