UR44 Low Input Gain

Hey,

Hoping to get some answers here but this forum looks pretty dead…

I just got a Rode NT2-A microphone and it sounds SUPER quiet through my UR44. I tried inputs 1-4, phantom power is on, and the gain is maxed. I recorded into my DAW and it sounds like I am whispering; -40db with my face in the microphone. I tried two different XLR cables but that made no difference. I then connected the mic to my preamp and ran that into the interface. Still ridiculously quiet… The only way I got it loud was to max gain and max output on the preamp, then put the UR44’s input gain to around 75%. Doing that caused awful hiss and background noise, but I could be heard.

Is this a problem with the UR44 or with my microphone? I have recorded DI guitar with this interface and it had no problem with the levels. I also recorded vocals with an SM57. I had to have input gain maxed with that microphone too, but it was slightly louder than the Rode.