Multiple users on one Steingberg account?!?!

Ok, so I created a work “My Steinberg” account using my work email address. I then activated the account, fired up Cubase 8.5, and opened VST Transit.

I entered the “My Steinberg” E-mail for the work account I had just created, as well as the password, and selected log in.

Then entered a user name and clicked on “Complete Registration”. After doing so I get a Network Message
“Your USB-eLicenser containing the Cubase license is not registered with your MySteinberg account. Please register the license.”

I then proceeded to my "My Steinberg" page ---->My Products ---->Register eLicenser/software, where I entered the download access code I received with our 8.5 purchase invoice email. I then receive the message “The eLicenser assigned to this Activation Code was already registered by another user.”

This must be because all of our eLicensers are registered to the sound department lead’s My Steinberg account.

So it appears that my initial suspicion was correct and that the VST Transit accounts are tied to the Cubase license and even usb eLicenser, which are in turn registered to a single My Steinberg account. Ideally we would like each person to have their own account.



I guess my new question would be;
Can we have 3 separate VST Transit accounts on a single My Steinberg account?