Hopefully you are right. Unfortunately, they’ve said nothing to indicate this is the case. So far, this is the sum total of the communication between Them and Us. “We hear you, we’ve listened, and here is our response - ta da”. Hence this thread really. They responded before, they should respond again. If this is just a small part of their battle plan, if they have all (or nearly all) our other issues already prioritised and taken care of… well for heaven’s sake tell us. Give us the details. An inappropriate public poll open to obvious abuse and a couple of paragraphs is hardly a major company / customer communciations breakthrough, is it?
(Oh, and not sure the VW analogy is necessarily helping their cause…)