This is interesting!
I have a similar situation as I have purchased, loaded and “registered” my CI 1 on My Steinberg page, but I never had a download access number.
I still have the box with all the internal packaging as well as the manual and CD’s with their little plastic cases…and I have just searched it again but no download access code??
I’ve just been on my Steinberg and the CI 1 is registered but the screen is asking for my download access code???
Interestingly, I cant access support from the CI 1 page where as I can from my Cubase, Halion and Padshop pages so maybe it isn’t officially registered??
Anyone have the same??
Jim B