Did you use the same email address you are registerd with in MySteinberg to send us an email? If so, there is nothing in our inbox. If it is a different address, please send me a PM, so I can search for that one. If customers send emails using regular Steinberg email addresses and not the support request form in MySteinberg it happened more than once that the email ended up in the spam folders. As we receive thousands of emails each month, it is not always easy to check for those mails as well…