Cubase 10.5 license questions

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mhelin
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Re: Cubase 10.5 license questions

Post by mhelin »

I have both LE 10.5 and Elements 10.5 activate on eLicenser. How can I start the Elements which has the license on USB licenser? I have the USB licenser plugged in and recognized in eLicenser software, however, every time only the LE starts? I want to have both on the same PC as I can use the LE when the USB dongle is used on laptop.

Martin.Jirsak
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Re: Cubase 10.5 license questions

Post by Martin.Jirsak »

Hi,

Cubase should always start the highest edition available. So in this case I would expect Cubase Elements would start automatically.
Martin Jirsak
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mhelin
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Re: Cubase 10.5 license questions

Post by mhelin »

So there is a bug in software as it doesn't work as it should.

Martin.Jirsak
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Re: Cubase 10.5 license questions

Post by Martin.Jirsak »

Hi,

Are you sure both of your licenses are 10.5 and the application is 10.5?
Martin Jirsak
How to show notes of the chord/scale only
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mhelin
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Re: Cubase 10.5 license questions

Post by mhelin »

That might be the reason. For some reason I seem to have Cubase LE 8 (not installed) and "Cubase LE" licenses activated, plus the "Cubase Elements 10". The "LE" version number is not shown in My Steinberg -> My Products -> Software at all. I assume it is 10.5 and the Elements is just 10(.0). It would be nice to have other (minor version) number there also, it's little bit confusing now, and the common software version numbering convention is <major>.<minor>.<patch>. Anyway, I guess I have to either install 10.0 version or upgrade to 10.5 to be able to use the same binary.

Martin.Jirsak
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Re: Cubase 10.5 license questions

Post by Martin.Jirsak »

Hi,

Exactly.
Martin Jirsak
How to show notes of the chord/scale only
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Hallow
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Re: Cubase 10.5 license questions

Post by Hallow »

Hi.

I have upgraded from elements 10.5 to pro, got my USB dongle but I am going around in circles to activate, def bought the right upgrade package
upgradeA.JPG
(90.14 KiB) Not downloaded yet
This keep happening

Any help please.

Martin.Jirsak
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Re: Cubase 10.5 license questions

Post by Martin.Jirsak »

Hi and welcome,

To me it looks like you don't own Cubase Elements 10.5 license. Isn't it Cubase Elements 10.0.x license by any chance?
Martin Jirsak
How to show notes of the chord/scale only
Cubase Training

Cubase Pro (last officially supported version all the time)
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KHS
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Re: Cubase 10.5 license questions

Post by KHS »

Hallow wrote:
Mon Jul 20, 2020 9:46 pm
Hi.

I have upgraded from elements 10.5 to pro, got my USB dongle but I am going around in circles to activate, def bought the right upgrade package
upgradeA.JPG This keep happening

Any help please.
You need to move the license from the soft licenser to the USB licenser first before you can upgrade.
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