Cubase 10.5 license questions

Hi Martin,

in response to the OP’s question you say that a USB dongle is not required for elements 10.5.

Is this the case for LE AI Elements 10.5? I’m not sure if it is the same product or not. I purchased an upgrade from 6.5

I have raised a totally unanswered support ticket on the 23rd November to try and sort the upgrade issue I have.

When I try and run the 10.5 version it says No Valid Licence found. When I try to Start Licence Activation, it accepts the Activation Code, shows it as an upgrade from Various versions of Elements to 10.5 but then it shows “No licence to upgrade selectable”.

Really frustrated with the lack of response - just totally ignored by support.

Any help would be appreciated.
Martin