Cubase Pro 10 upgrade to Cubase Pro 10.5

first of all… I’m a little confused… isn’t the update from 10 to 10.5 only 35,99 EUR? or do you mean Artist to Pro?

a few things I’ve read that might help:

  1. make sure your elicenser software is up to date
  2. make sure to let it (elicenser app) “perform maintenance tasks” on startup
  3. did you enter the activation code in the elicenser app?

I just purchased the pro version from the trial with the same promotion as well (except purchase instead of upgrade) and just had to enter the activation code i received in the email into the elicenser app and then everything worked fine. I wouldn’t be surprised if there was some strange license cache issue going on with your previous version though…