VST Instruments issue

Thank you again.
I tried in ‘‘Cubase Safe Start Mode’’ (Disable preferences) and still i have the same problem.

  • No i didn’t make my own costum pictures or other costum pictures in the Vst instruments.
  • I bought my USB-eLicenser 1 year ago, with Cubase 10 Pro and i don’t know if it’s the latest one.
  • My USB-eLicenser is connected to a USB 3.0 port.

How can i start eLCC and trigger maintenance?