Cubase crashed today when I tried to load a sample into Samplertrack as follows:
Open media bay
Find sample
Import sample into project
Create sample track
Drag sample into sample track = crash
Attempting to load the sample by right clicking and choosing “add Samplertrack” also = crash.
Starting with sampletrack and then attempting to load sample also = crash.
All samples including stock Cubase samples seem to trigger the crash.
Samples work fine in Kontakt.
I don’t use sampletrack often so don’t know how long this has been an issue in my system.
I have the latest update of 10.5.2
I saw in this forum that this was an issue for an earlier version of Cubase 10 but it appeared to be unresolved.
I’ve included the latest crash dump file and a screen shot of the latest error message.
All the best
Seamus
PS I just tried out Samplertrack in my old version of Cubase 10 and it works fine.
I also noticed in Cubase 10.5 the Samplertrack window displays no controls so the problem would seem to be with Samplertrack itself and not the samples.
Hello, I’ve exactly the same problem on my machine.
Samplertrack immediately crashes if I create a sampler track from the media bay or by drag and drop on the sampler on C 10.5.
Tried “run as admin”, a reinstall Cubase and deinstalling Groove Agent without success. Still crashing…
In the Crash Dumps I can see that this is always caused by the same error - unfortunately “INVALID_POINTER_READ” can be everything - no chance to hunt this down without seeing the code.
Any more suggestions on this?
ERROR_CODE: (NTSTATUS) 0xc0000005 - Die Anweisung in 0x%p verwies auf Arbeitsspeicher bei 0x%p. Der Vorgang %s konnte im Arbeitsspeicher nicht durchgef hrt werden.
After removing everything and reinstalling Cubase 10.5.20 from full install that took ages to download(as steinberg support advised) , I have the same issue.
…and I am on a PC! so don’t tell me it’s the OS/ the Video drivers/ the position of the moon and sun. Cubase 10.x.x was running just fine this is BS. I am going to downgrade the Cubase 10.x till they fix it. 10.5.
it takes days to get a reply from support… just very frustrating…
Dear Cubase Developers please test your software thoroughly before releasing another beta version.
I did a restart and a shutdown with pressing the shift key to bypass fast boot without success - same error.
Deactivated fast boot in the energy options - same error
Don’t know if there is any other proper way to “cold start” or reset the system timer on Windows 10…
I have the same issue, only I can’t understand what causes it. It’s doesn’t have anything to do with the Samplertrack, however my dump file reads the same as yours. I am afraid the problem is bigger than that for all of us.
The same isue!!! Samplertrack crashing cubase 10.5 and cubase 11 …help!!! I have notice thst disableing all 3d plugins csn help but it is not possible to work without it.All 3d plugs are oryginals. (Windows user)
Raf.