Used Interfaces and Licensing

This is absolutely horrible. I have 2 DAWs and transfered the UR824 from one machine to the other. Now I am getting crashes of my projects on the new machine. I have submitted a support request almost 2 weeks ago - so far no answer from Steinberg! I would be willing to pay a license fee just to make this go away - I have a client coming this afternoon and probably have to remove all of these reverbs from lots of tracks to be able to transfer them successfully.

I am sorry but this is really unacceptable behavior from Yamaha - why can they not sell these licenses directly? Any other 3rd party Plugin Manufacturer gives a much better experience than this - it feels like we are being punished for buying hardware branded by Steinberg.

SMH,
Axel