That was an interesting read, but unfortunately it is not related to this problem.
I already went through those steps, anyway.
I logged a support request about a week ago and have not had any feedback yet.
One of the more serious issues is that the eLicense server does not even display its dialog box in the correct format.
It truncates the window and does not show the buttons on the bottom, so one has to use Windows Tab key to select the ‘hidden’ button and then Enter key to accept the ‘mouse click’.