What is wrong with Steinberg Support????

vncvr · February 8, 2020, 10:38am

Weewilly:

Does Steinberg always just take their time in getting back to you??? I wanted to upgrade from 2 (I know but I’m a guitarist and frankly all the bells and whistles don’t do much for me and I have friends who use protools only…) Anyway, with 10.5 I needed to build a new machine and so getting the download assistant was an issue and I reached out to Steinberg support and they helped me. Fine. Then for the life of me, going to the 10.5 Steinberg site and using the prompts like umpteen times I cannot get the code sent (I check spam as well…) SO I figure use the email chain I had going with Stenberg to get assistance and now, crickets. I have followed up multiple times for something relatively simply and cannot get a response. Since 10.5 is vastly different from what I left off with I just want to try it out before I take the plunge. Am I asking too much???

do you have an elicenser? just download the demo if you do.