Unable to install cubase Ai, (stuck in the elicenser phase).

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DrorShaked
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Unable to install cubase Ai, (stuck in the elicenser phase).

Post by DrorShaked »

Hello,
I have recently received my brand-new Steinberg ur 22 soundcard, with it came CubaseAI download code.
Though I am able to download the AI version using the code i've received, after installation, and within the eLicenser Control Center- I do not get any icons on the left elicenser column (not even the soft version of the elicenser).
Thus i cannot insert the authorisation code i have received from my steinberg.
Any help will be appreciated.

Martin.Jirsak
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Re: Unable to install cubase Ai, (stuck in the elicenser phase).

Post by Martin.Jirsak »

Hi and welcome,

Please, follow this article.
Martin Jirsak
How to show notes of the chord/scale only
Cubase Training

Cubase Pro (last officially supported version all the time)
macOS (last update)

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Pierott
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Re: Unable to install cubase Ai, (stuck in the elicenser phase).

Post by Pierott »

Hi thanks, i did all of the above but elc still doesn't find a soft licenser.
What ca n i do?
Imac pro stock specs.
Cubase 10.5 pro.

Martin.Jirsak
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Posts: 23640
Joined: Sun Mar 20, 2011 3:52 pm
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Re: Unable to install cubase Ai, (stuck in the elicenser phase).

Post by Martin.Jirsak »

Hi,

Is it the same case as here?
Martin Jirsak
How to show notes of the chord/scale only
Cubase Training

Cubase Pro (last officially supported version all the time)
macOS (last update)

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