Styles don't load. Help please!

I’ll explain further:

I load an Acoustic Agent preset (with patterns) into a slot. I then try to play the style “All The Time” from the expansion pack “Beat Essentials” in the prelisten section by doubleclicking it (no Prelisten Section appears). Nothing happens.

Is this because it’s not compatible with GA5? On the product page for Beat Essentials it says:

“Beat Essentials is an expansion pack for Groove Agent 4 and Groove Agent SE 4 Acoustic Agent.”

GA5 should be backwards compatible right?

Still confused.

/Mike Z