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Replacement Knobs for MR816x?

Posted: Mon May 12, 2014 9:25 pm
by BPKO
Anyone know where I can buy a replacement output knob for the MR816x?

Thanks Brian

Re: Replacement Knobs for MR816x?

Posted: Wed May 14, 2014 7:46 am
by Ed Doll
Could you let me know where you are located at? Also which knobs exactly do you need?
I couldn't find a registration in MySteinberg so if you have one, please let me know the email address in a private message as well.

Re: Replacement Knobs for MR816x?

Posted: Tue May 20, 2014 7:27 pm
by BPKO
Hey Ed,

I just recently received the unit have since registered it. But yeah I am missing one of the bigger master/phones/revx knobs. I am located in Norway. Is it possible to get a new sent here?

Re: Replacement Knobs for MR816x?

Posted: Wed May 21, 2014 8:17 am
by Ed Doll
Could you either add your address to your MySteinberg account and let me know or send it via PM? I'll see what I can do then.

Re: Replacement Knobs for MR816x?

Posted: Wed May 21, 2014 10:14 pm
by BPKO
I'm not yet allowed to send PM's but I added my address to my profile. Thanks Ed.

Re: Replacement Knobs for MR816x?

Posted: Thu May 22, 2014 11:01 am
by Ed Doll
We'll try to get that knob to you despite the customs issues for Norway. It might take a bit so please be patient.

Re: Replacement Knobs for MR816x?

Posted: Fri Nov 04, 2016 8:23 am
by denbradshaw
I posted the same issue a year ago, with no response. Is very much like to get the same great support this other user did. Just missing one mr816csx knob. please advise! Thanks.

Re: Replacement Knobs for MR816x?

Posted: Fri Nov 04, 2016 9:26 am
by Ed Doll
Where are you from? It depends on where you live, how we can help. Usually, it makes more sense to contact the support team in your region directly instead of using the forum for this.

Re: Replacement Knobs for MR816x?

Posted: Fri Aug 11, 2017 3:26 pm
by Komandodearranke
Where can i buy a replacement knob for the mr816x

Re: Replacement Knobs for MR816x?

Posted: Mon Aug 14, 2017 3:19 pm
by Ed Doll
Komandodearranke wrote:
Fri Aug 11, 2017 3:26 pm
Where can i buy a replacement knob for the mr816x
Please send a support request to our US support team: https://www.steinberg.net/en/support/usa.html