Registration of a new UR44C

This section is about Steinberg's UR-C audio interfaces product range
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Rod Butcher
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Registration of a new UR44C

Post by Rod Butcher »

I'm having trouble registering my new UR44C. I can't get past the error message "X serial number not valid" The number from the bottom of the unit is three letters and six numbers BEA10***5. I've contacted Steinberg twice now without the success of a reply! Any help appreciated, thanks.

ca-booter
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Re: Registration of a new UR44C

Post by ca-booter »

Rod Butcher wrote:
Wed Jun 24, 2020 10:49 am
The number from the bottom of the unit is three letters and six numbers BEA10***5.
That seems to be correct, same as my UR816C. Can't help any further though.
PC ASUS i7-2600 3,4Ghz |Win10-Pro 1909 SSD | 16Gb DDR3 | ASUS R5230 graphics | Cubase Pro 10.5.20, user since Atari | Wavelab 10 EL | Absolute 3 | SuperiorDrummer3 | Yamaha-Steinberg N12 FW | Steinberg UR816C+Behringer ADA8200 | Behringer X-Touch One | M-Audio Axiom 61 | Fishman TriplePlay | Lexicon MX200, Strymon Volante, Art Pro VLA II, Art Pro Channel II, Klark Teknik: KT-2A, 1176-KT, 2* EQP-KT

misohoza
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Re: Registration of a new UR44C

Post by misohoza »

Are you sure it's 3 letters and 6 numbers?

In my case it's 4 letters and 5 numbers. And I have 3 Steinberg interfaces registered. You can also check the box it came with. It should have a sticker with the same serial number somewhere on the side.

Maybe try letter "I" instead of 1.
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Rod Butcher
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Re: Registration of a new UR44C

Post by Rod Butcher »

Yes, that's it! Many thanks. Should have gone to Specsavers!

ca-booter
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Re: Registration of a new UR44C

Post by ca-booter »

Yeah right, me too. The 4th digit on my unit is a O and not a zero ........
PC ASUS i7-2600 3,4Ghz |Win10-Pro 1909 SSD | 16Gb DDR3 | ASUS R5230 graphics | Cubase Pro 10.5.20, user since Atari | Wavelab 10 EL | Absolute 3 | SuperiorDrummer3 | Yamaha-Steinberg N12 FW | Steinberg UR816C+Behringer ADA8200 | Behringer X-Touch One | M-Audio Axiom 61 | Fishman TriplePlay | Lexicon MX200, Strymon Volante, Art Pro VLA II, Art Pro Channel II, Klark Teknik: KT-2A, 1176-KT, 2* EQP-KT

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