UR24C can't get processed guitar tone

This section is about Steinberg's UR-C audio interfaces product range
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UR24C can't get processed guitar tone

Post by menegonj »

I normally use a UR242 at my other location as my interface, so all of those drivers etc are still intact on this laptop. I recently bought a UR24C as my home interface. I believe I've correctly downloaded all drivers, updates etc. However Cubase is now not registering any of the processing from any of my plug ins, all i get is a clean guitar sound, regardless of what i do. The plugins show now input coming in, but all the routing seems correct. please help!!
Windows 10, Cubase 10 Artist, Microsoft Surface 6 i7 16Gb, Amplitube 4, Steinberg UR242

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