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REMOVE DOES NOT WORK ON MY eLicenser

Posted: Wed Apr 15, 2020 11:44 pm
by Folksdragon
I have the latest eLicenser as of today and i still can not remove my soft license which is years old and unnecessary.
I can transfer etc but i can not remove. The remove in the menu is greyed out.

Re: REMOVE DOES NOT WORK ON MY eLicenser

Posted: Tue Jul 14, 2020 1:47 pm
by chili
bump.
Same thing here, on Mac.

Re: REMOVE DOES NOT WORK ON MY eLicenser

Posted: Tue Jul 14, 2020 3:04 pm
by balinas
I can’t remember exactly how, but I had the same issue. I had to go my account at Steinberg to remove the old soft license.