Nuendo 10.3 regularly crashes

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cyrileg
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Nuendo 10.3 regularly crashes

Post by cyrileg »

Hello.
Nuendo regularly crashes.
If someone can help me ... Here is my last dmp file. Windows 10 and UR824 updates have just been installed
Thx
i7-4770K, 32Go, SSD's Samsung Pro, W10
Nvidia GTX970 - Blackmagic Decklink Mini monitor -
Steinberg UR824 - Artist Mix & Control - CC121 - Nuage Master + Fader
Nuendo 10.3
Izotope RX7 - Waves Gold - Komplet Ultimate
Nuendo user since N1

Martin.Jirsak
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Re: Nuendo 10.3 regularly crashes

Post by Martin.Jirsak »

Hi,

Are these random crashes or is it always when you do the same steps, please? Can you reproduce it clearly?
Martin Jirsak
How to show notes of the chord/scale only
Cubase Training

Cubase Pro (last officially supported version all the time)
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cyrileg
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Re: Nuendo 10.3 regularly crashes

Post by cyrileg »

Hi Martin
Most often Nuendo crashes when changing or closing a project. Also when I switch from one project to another.
The system also freeze regularly for 2 seconds when I edit a clip or when I apply an FX with DOP.
Thx
i7-4770K, 32Go, SSD's Samsung Pro, W10
Nvidia GTX970 - Blackmagic Decklink Mini monitor -
Steinberg UR824 - Artist Mix & Control - CC121 - Nuage Master + Fader
Nuendo 10.3
Izotope RX7 - Waves Gold - Komplet Ultimate
Nuendo user since N1

Martin.Jirsak
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Re: Nuendo 10.3 regularly crashes

Post by Martin.Jirsak »

Hi,

Could you try in Nuendo Safe Start Mode [Disable preferences], please?
Martin Jirsak
How to show notes of the chord/scale only
Cubase Training

Cubase Pro (last officially supported version all the time)
macOS (last update)

OnBeat
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Re: Nuendo 10.3 regularly crashes

Post by OnBeat »

cyrileg wrote:
Thu Jul 09, 2020 1:39 pm
Hi Martin
Most often Nuendo crashes when changing or closing a project. Also when I switch from one project to another.
The system also freeze regularly for 2 seconds when I edit a clip or when I apply an FX with DOP.
Thx
I'm getting the same thing. I started without preferences and I still get crashes. Next will be to go thru plugins one by one.
Oscar Zayas
Onbeat Studios
WPB, FL

Nuendo 10, Cubase 10, Wavelab 10
Windows 10 64 bit, Quad core Intel i7 - 67000K, 16gig ram

OnBeat
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Re: Nuendo 10.3 regularly crashes

Post by OnBeat »

Ok, my crashes happened whenever I closed a session and started a new one. I was using the same templates for all of the sessions. I went thru all the plugins and in my case, the auto key plugin by Antares was the culprit. It's weird because it's been in my template since I got it. Don't know what changed.
Oscar Zayas
Onbeat Studios
WPB, FL

Nuendo 10, Cubase 10, Wavelab 10
Windows 10 64 bit, Quad core Intel i7 - 67000K, 16gig ram

Sound_Temple_Studios
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Re: Nuendo 10.3 regularly crashes

Post by Sound_Temple_Studios »

I noticed that Cubase 10 on Mojave crashes if I open another project very quickly after closing another and almost never does if I just wait a few seconds in between.
Robert George
Sound Temple Studios
Asheville NC 28806
http://www.soundtemplestudios.com

MacPro 12 Core 3.46 ghz OSX 10.qw Cubase 10 Focusrite Rednet PCIeR Dante Sound Card

Martin.Jirsak
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Re: Nuendo 10.3 regularly crashes

Post by Martin.Jirsak »

Hi,

Could you (all of you) attach a crash/dmp file(s), please?

Mac: macOS Console utility > User Reports folder (or ~user/Library/Logs/Diagnostic Reports).
Win: Documents/Steinberg/Crash Dumps
Martin Jirsak
How to show notes of the chord/scale only
Cubase Training

Cubase Pro (last officially supported version all the time)
macOS (last update)

twelvetwelve
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Re: Nuendo 10.3 regularly crashes

Post by twelvetwelve »

Nuendo has rarely not crashed here unless you close it down fully before opening a new project. It's just standard operating procedure to do a full quit/relaunch between projects for as long as I can remember now. Of course you'll likely also encounter the pretty standard crash on close...

martsz
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Re: Nuendo 10.3 regularly crashes

Post by martsz »

I Cant open Nuendo since a small upsate of windows. here is my dmp file. I'm using a Redbox licence and it seems that e licenser did not work correctly, I update it with no results.
Thank you for your help
Attachments
Nuendo 10.3.0.184 64bit 2020.7.17 11.47.51.854.dmp
(620.55 KiB) Downloaded 7 times

cyrileg
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Re: Nuendo 10.3 regularly crashes

Post by cyrileg »

Martin.Jirsak wrote:
Thu Jul 09, 2020 9:59 pm
Hi,

Could you try in Nuendo Safe Start Mode [Disable preferences], please?
Hi Martin,
I just tested in safe mode for several hours, and when I closed the program Nuendo crashed (again :twisted: ).
I don't remember that Nuendo had these weaknesses for many years.
Here my last crash dump Thx
i7-4770K, 32Go, SSD's Samsung Pro, W10
Nvidia GTX970 - Blackmagic Decklink Mini monitor -
Steinberg UR824 - Artist Mix & Control - CC121 - Nuage Master + Fader
Nuendo 10.3
Izotope RX7 - Waves Gold - Komplet Ultimate
Nuendo user since N1

Martin.Jirsak
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Posts: 23195
Joined: Sun Mar 20, 2011 3:52 pm
Contact:

Re: Nuendo 10.3 regularly crashes

Post by Martin.Jirsak »

cyrileg wrote:
Mon Jul 20, 2020 2:29 pm
Martin.Jirsak wrote:
Thu Jul 09, 2020 9:59 pm
Hi,

Could you try in Nuendo Safe Start Mode [Disable preferences], please?
Hi Martin,
I just tested in safe mode for several hours, and when I closed the program Nuendo crashed (again :twisted: ).
I don't remember that Nuendo had these weaknesses for many years.
Here my last crash dump
Nuendo 10.3.0.184 64bit 2020.7.20 15.20.49.388.dmp

Thx
Hi,

This crash has been reported already. I hope it will be fixed in the next update.
Martin Jirsak
How to show notes of the chord/scale only
Cubase Training

Cubase Pro (last officially supported version all the time)
macOS (last update)

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