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Sampler Track Error

Posted: Sat Jul 11, 2020 8:33 am
by dw887
Hi

When I try to create a sampler track or drag a sample or midi part into the sampler control panel, I get the following error code and Cubase crashes.
Error Message.PNG
Error Message
(45.34 KiB) Not downloaded yet
I'm running Cubase 10.5 Pro version 10.5.20 build 179 on a Windows 10 machine.

If anyone has come across this before, I'd appreciate some help. I've tried removing and reinstalling Cubase.

Thanks
Dave

Re: Sampler Track Error

Posted: Sat Jul 11, 2020 12:03 pm
by Martin.Jirsak
Hi,

Could you attach the *.DMP file, please?

Win: Documents/Steinberg/Crash Dumps

Did you reinstall as administrator?

Re: Sampler Track Error

Posted: Sat Jul 11, 2020 7:10 pm
by dw887
Hi Martin

Yes, it as installed from the admin account. Recent files attached.
Cubase 10.5.20.179 64bit 2020.7.4 20.02.36.301.dmp
(1008.01 KiB) Downloaded 6 times
Thanks
Dave

Re: Sampler Track Error

Posted: Sun Jul 12, 2020 1:02 pm
by Girimurugan
I am also having same problem when i opening my sampler track it suddenly so these kind of popup (createwicbitmaprendertarget result=-2003238901)

Re: Sampler Track Error

Posted: Mon Jul 13, 2020 10:39 am
by Martin.Jirsak
Hi,

Thank you for the DMP files. What graphic card do you use, please?

Reported to Steinberg CAN-30477.

Re: Sampler Track Error

Posted: Tue Jul 14, 2020 9:21 pm
by Martin.Jirsak
Hi,

Do you have the very latest Windows 10 update installed, please?

What graphic card and GPU do you use, please?