Upgrade Elements to Pro 10.5 Issue

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Mougaard
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Upgrade Elements to Pro 10.5 Issue

Post by Mougaard »

realy need some help .. " HEEEEElp "

I now have 3 tickets in support , unanswered ! This is getting ridiculous , waiting for days ..!

I have Elements 10, and ordered upgrade to pro 10.5 - i got the usb elicenser too ..
Cubase Pro 10.5 Upgrade from Cubase LE / AI (4 or higher), Elements, Essential, Studio, SX, SL or Sequel

Im on Window 10 ..

The elicenser dont accept the code .. i cant find the download in my steinberg account .
I download Cubase pro 10.5 from Download manager ..

What am i doing wrong ..
Mabye the upgrade dont work for elements 10 .. ?

Hope for help .. you nerds
regards
Mougaard .

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Scab Pickens
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Location: Davenport, IA USA
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Re: Upgrade Elements to Pro 10.5 Issue

Post by Scab Pickens »

Have you transferred your Elements license to the USB-eLicenser?
Windows 10 | Cubase Pro 10.5 | WaveLab Elements 8 | Dorico 3 SE | Focusrite Pro 40

Mougaard
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Joined: Sat Aug 31, 2019 8:20 pm
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Re: Upgrade Elements to Pro 10.5 Issue

Post by Mougaard »

Just now ... Was I successful install and activation and pro 10 .
I cleaned out all apps . including and old Cubase 5 , cleaned out activation codes and eLicencer ..
and I also took a bath for safety .. I don´t what the problem was ..
But one off the things above .. I installed apps and reinstall activation also on Elicenser .
So i don´t know ...didnt do anything different .
Thanks for you replay ..

Mougaard
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Joined: Sat Aug 31, 2019 8:20 pm
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Re: Upgrade Elements to Pro 10.5 Issue

Post by Mougaard »

Is it ok to delete cubase Elements 10 now , the update is working

Mougaard
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Posts: 9
Joined: Sat Aug 31, 2019 8:20 pm
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Re: Upgrade Elements to Pro 10.5 Issue

Post by Mougaard »

Yes, i think the issue was i did not have my activation on Elements on the usb Licenser i had it on the decktop licenser

Mougaard
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Joined: Sat Aug 31, 2019 8:20 pm
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Re: Upgrade Elements to Pro 10.5 Issue

Post by Mougaard »

But now my . Simon Phillips Jazz Drums is missing from the downloads .. ???
Wtf ... What do i do now ... using this in a running project , big problem

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