Samplertrack crashing Cubase 10.5

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Shay2
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Samplertrack crashing Cubase 10.5

Post by Shay2 »

Hi,

Cubase crashed today when I tried to load a sample into Samplertrack as follows:

1. Open media bay
2. Find sample
3. Import sample into project
4. Create sample track
5. Drag sample into sample track = crash

Attempting to load the sample by right clicking and choosing "add Samplertrack" also = crash.

Starting with sampletrack and then attempting to load sample also = crash.

All samples including stock Cubase samples seem to trigger the crash.

Samples work fine in Kontakt.

I don't use sampletrack often so don't know how long this has been an issue in my system.

I have the latest update of 10.5.2

I saw in this forum that this was an issue for an earlier version of Cubase 10 but it appeared to be unresolved.

I've included the latest crash dump file and a screen shot of the latest error message.

All the best

Seamus


PS I just tried out Samplertrack in my old version of Cubase 10 and it works fine.

I also noticed in Cubase 10.5 the Samplertrack window displays no controls so the problem would seem to be with Samplertrack itself and not the samples.
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Martin.Jirsak
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Re: Samplertrack crashing Cubase 10.5

Post by Martin.Jirsak »

Hi,

I cannot reproduce it here but I reported it to Steinberg CAN-30392.
Martin Jirsak
How to show notes of the chord/scale only
Cubase Training

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Shay2
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Joined: Tue Mar 14, 2017 3:23 am
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Re: Samplertrack crashing Cubase 10.5

Post by Shay2 »

OK, Thanks Martin

By the way would you suggest uninstalling Cubase and reinstalling it again to try and see if that would sort it out?

Martin.Jirsak
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Re: Samplertrack crashing Cubase 10.5

Post by Martin.Jirsak »

Hi,

Yes, you can try this.

Make sure you:
- Download the Full Installer.
- Unpack the ZIP file and install from the unzipped folder.
- Install from the setup.exe.
- Install as administrator.
- Install to the system (C) drive.
Martin Jirsak
How to show notes of the chord/scale only
Cubase Training

Cubase Pro (last officially supported version all the time)
macOS (last update)

Shay2
New Member
Posts: 28
Joined: Tue Mar 14, 2017 3:23 am
Contact:

Re: Samplertrack crashing Cubase 10.5

Post by Shay2 »

Quick update: the uninstall and reinstall unfortunately didn't work. Looks like I'm stuck with no samplertrack for a while :x

Martin.Jirsak
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Re: Samplertrack crashing Cubase 10.5

Post by Martin.Jirsak »

Hi,

Do you have Groove Agent SE installed at your system, please? Do you have the latest update of it, please?
Martin Jirsak
How to show notes of the chord/scale only
Cubase Training

Cubase Pro (last officially supported version all the time)
macOS (last update)

Shay2
New Member
Posts: 28
Joined: Tue Mar 14, 2017 3:23 am
Contact:

Re: Samplertrack crashing Cubase 10.5

Post by Shay2 »

Yes I have Groove Agent SE. I have the 5.0.20 update which as far as I know is the latest one.

Martin.Jirsak
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Posts: 23195
Joined: Sun Mar 20, 2011 3:52 pm
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Re: Samplertrack crashing Cubase 10.5

Post by Martin.Jirsak »

Hi,

Unfortunately I don't know, what else could help here, I'm sorry. I hope for you the issue will be resolved with the next update.
Martin Jirsak
How to show notes of the chord/scale only
Cubase Training

Cubase Pro (last officially supported version all the time)
macOS (last update)

Shay2
New Member
Posts: 28
Joined: Tue Mar 14, 2017 3:23 am
Contact:

Re: Samplertrack crashing Cubase 10.5

Post by Shay2 »

Alright, thanks for your suggestions Martin.

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