Major Issues with 10.5.20

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remote337
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Major Issues with 10.5.20

Post by remote337 »

I'm on PC W10 64bit. New gen i7 16mb ram.

Everything was perfect under 10.5.12 then updated to 10.5.20 and can't even get Cubase to load. It gets to the Hub screen appears to be loading a project and then just as I would expect it to fully open shuts down. Upon restart I get the new 'recover mode'. Tried going in without plugins and with standard setup still no good.

Also tried with all connected USB controllers / midi router / synths unplugged (apart from keyboard, mouse and dongle) again no joy.

Thanks to system restore I have rolled it back to 10.5.12 and it's all good again.

Martin.Jirsak
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Re: Major Issues with 10.5.20

Post by Martin.Jirsak »

Hi,

Attach the crash/dmp file, please.

Mac: macOS Console utility > User Reports folder (or ~user/Library/Logs/Diagnostic Reports).
Win: Documents/Steinberg/Crash Dumps
Martin Jirsak
How to show notes of the chord/scale only
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Jamaldnb
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Re: Major Issues with 10.5.20

Post by Jamaldnb »

I also having major issues with Cubase 10.5.20... can’t load any type of plugin without the system pegging the Audio Process meter. Nothing plays back and the main out meter jumps and flickers. This applies to all plugins, VST2 or 3, all types of manufacturers. It’s unusable.
MacPro late 2013, 32gb ram, 1tb SSD.. Apollo 8 interface.
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Martin.Jirsak
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Re: Major Issues with 10.5.20

Post by Martin.Jirsak »

Hi,

Make sure you have the latest Audio Device driver installed, please. Try to increase your Audio Device Buffer Size, please.
Martin Jirsak
How to show notes of the chord/scale only
Cubase Training

Cubase Pro (last officially supported version all the time)
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remote337
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Re: Major Issues with 10.5.20

Post by remote337 »

Martin.Jirsak wrote:
Wed Jul 08, 2020 10:20 pm
Hi,

Attach the crash/dmp file, please.

Mac: macOS Console utility > User Reports folder (or ~user/Library/Logs/Diagnostic Reports).
Win: Documents/Steinberg/Crash Dumps
Martin

Here you go
Attachments
Cubase 10.5.20.179 64bit 2020.7.8 10.33.35.716.dmp
(852.89 KiB) Downloaded 6 times

Martin.Jirsak
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Re: Major Issues with 10.5.20

Post by Martin.Jirsak »

Hi,

Do I understand you right, please, you select any project from the Recent part of Steinberg Hub and then Cubase crashes (while loading the project)?

Do you use any External Instrument or a MIDI Device? The crash is in the MIDI area.
Martin Jirsak
How to show notes of the chord/scale only
Cubase Training

Cubase Pro (last officially supported version all the time)
macOS (last update)

remote337
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Re: Major Issues with 10.5.20

Post by remote337 »

Martin

Yes I run a MOTU 128 for standard midi Din. Also I have a Akai LPD8, Faderport & Moog Subsequent 37 all connected via USB.

When I first experienced the crashes I disabled all of those and still the same issue.

The project (even a default template) would look like it was booting from the Hub but then after seemingly loading the tracks etc right at the end the whole program would just shut down.

Martin.Jirsak
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Re: Major Issues with 10.5.20

Post by Martin.Jirsak »

Hi,

Do you use any MIDI Device from Cubase: Studio > More Options > MIDI Device Manager, please?
Martin Jirsak
How to show notes of the chord/scale only
Cubase Training

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remote337
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Re: Major Issues with 10.5.20

Post by remote337 »

Martin


Yes I control an Future Retro FRXS, SuperNova and The Moog with a Midi Device manager associated to the midi port on the 128.

Martin.Jirsak
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Re: Major Issues with 10.5.20

Post by Martin.Jirsak »

Hi,

Thank you for the details.Reported to Steinberg CAN-30416.
Martin Jirsak
How to show notes of the chord/scale only
Cubase Training

Cubase Pro (last officially supported version all the time)
macOS (last update)

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