@Martin.Jirsak Thanks Martin - that did occur to me but I’ve tried all my other email addresses, at least all the ones I can remember. I’ll try Tech Support. It’s so frustrating - I can see the license right in front of me but can’t do anything with it. If I try to move it from the Soft e-licenser to my USB dongle I get an error message saying the software is out of date. I’ve updated to the latest version I can find that will still run on XP. Still no joy. See attachments.
