please help upgrade from 8.5 to 10.5

Interested in Cubase Pro 10, Cubase Artist 10 or Cubase Elements 10? Having questions regarding the update or upgrade to the latest version? Please post here!
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michael-liptser
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please help upgrade from 8.5 to 10.5

Post by michael-liptser »

hello - i have a problem
im using cubase 8.5 pro education version
excedentlly bought the - Cubase Pro 10.5 Upgrade Cubase Artist -
now it dosnot work after i get the upgrade - and i followed the link - it requerd me to download 21 gb pf cubase 10.5 and now licens dosent match or work.. how can i fix this thing - can any boddy support me online or help me whit that?

KHS
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Re: please help upgrade from 8.5 to 10.5

Post by KHS »

You have the 8.5 Pro and bought the UPGRADE from 10.5 Artist --> 10.5 Pro.
What you should have bought was the UPDATE from 8.5 Pro --> 10.5 Pro
Cubase Pro 10.0.60 - Steinberg UR242 - Windows 10 Latest build - I7-7700K@4,5GHz - Gigabyte GTX1070 Xtreme Gaming - 16GB RAM - Gigabyte Gaming 5 Z270 mobo - Corsair MP510 960 GB - Corsair MP510 1920 GB - Samsung 840 EVO 240 GB - Crucial MX300 525 GB.

michael-liptser
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Re: please help upgrade from 8.5 to 10.5

Post by michael-liptser »

ok, i now i made a mistake - how can i fix it?

svennilenni
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Re: please help upgrade from 8.5 to 10.5

Post by svennilenni »

michael-liptser wrote:
Sat Apr 25, 2020 3:46 pm
ok, i now i made a mistake - how can i fix it?
Obviously you need to contact the shop you bought it from, just like in real life.

michael-liptser
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Re: please help upgrade from 8.5 to 10.5

Post by michael-liptser »

no onliny sopport? i bouth it via stiberg online shop

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Scab Pickens
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Re: please help upgrade from 8.5 to 10.5

Post by Scab Pickens »

michael-liptser wrote:
Sun Apr 26, 2020 12:16 am
no onliny sopport? i bouth it via stiberg online shop
Then that is who you need to contact. I believe it recently changed from Asknet to Nexway. Nobody on this users helping users forum can assist you with purchase related questions.
Windows 10 | Cubase Pro 10.5 | WaveLab Elements 8 | Dorico 3 SE | Focusrite Pro 40

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