Getting customer support

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Edsparks15
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Getting customer support

Post by Edsparks15 » Tue Jun 19, 2018 3:31 am

The developer page says that support is available via email. However no email address is provided. Kindly clarify.

Music Studio Support
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Re: Getting customer support

Post by Music Studio Support » Tue Jun 19, 2018 12:32 pm

Edsparks15 wrote:
Tue Jun 19, 2018 3:31 am
The developer page says that support is available via email. However no email address is provided. Kindly clarify.
Hi Edsparks15,

Thank you for your message.

As announced in our welcome message, this forum has been established to discuss Music Studio related support topics. We will make sure to have the Music Studio website section updated accordingly.

Best,
Music Studio Support

Edsparks15
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Posts: 8
Joined: Mon Jun 18, 2018 8:59 pm
Contact:

Re: Getting customer support

Post by Edsparks15 » Tue Jun 19, 2018 7:35 pm

For technical questions, the forum is oka - but for billing/payment matters, I wouldn't want to communicate in a public forum; I would need direct contact.

Music Studio Support
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Re: Getting customer support

Post by Music Studio Support » Thu Jun 21, 2018 10:10 am

Edsparks15 wrote:
Tue Jun 19, 2018 7:35 pm
For technical questions, the forum is oka - but for billing/payment matters, I wouldn't want to communicate in a public forum; I would need direct contact.
Hi Edsparks15,

billing/payment matters are fully handled by Apple, if we're talking about the iOS version.

Best,
Music Studio Support

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