No soft elicenser

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New Member
Posts: 3
Joined: Sat Nov 08, 2014 9:26 am

No soft elicenser

Post by MiHo »


Really wanted to give this a try as I use Cubase for my own projects but PT for work. Unfortunately I have an issue where it has registered on my USB elicenser as there is no soft licenser showing, Obviously I'd rather have it on a soft licenser and have tried uninstalling and reinstalling the license centre but each time it comes up with a permissions error (see attached image).
Screen Shot 2018-07-24 at 23.26.52.png
(150.57 KiB) Not downloaded yet
Any help gratefully received. I'm on a 2014 15" MacBook Pro running High Sierra.


2014 Macbook Pro, Focusrite Forte, CC121, Cubase 9.5 Pro

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Tim Grunwald
Steinberg Employee
Posts: 26
Joined: Mon Aug 24, 2015 9:28 am

Re: No soft elicenser

Post by Tim Grunwald »

Hi Mike, please send us the "/Library/Logs/eLicenser/*_eLC_Installation.log" so we can have a look at this. I've just sent you a PM regarding this. Cheers, Tim
Tim Grunwald - Project Manager Digital
Steinberg Media Technologies GmbH
Hamburg, Germany
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