Preparing Login... Loged out (???)

[NDB]

Hi there,

Yesterday I installed the App on a 6th gen iPad (iOS 12.3.1) and performed all steps for registration (10 steps?). Since then I try to log into my account. Status messages are:

1. Preparing Login...
2. Loged out

The credentials are correct. When I type in a wrong password, the message changes to „Wrong Username or password...“

What‘s wrong?

[musicullum]

Does the problem persist?

[NDB]

Hi again.
Yes, the Login still falls. Strange...

[Spork]

Hi,

can you please contact me : m.spork ( at ) steinberg.de? I would like to check your account but I need some more informations.

Thanx,
Michael.

[ceno]

I get the exact same thing! : -( any chance anyone can help me fix this?

[Spork]

I get the exact same thing! : -( any chance anyone can help me fix this?

... please contact me. We need to check your account, too.
m.spork ( at ) steinberg.de

Thank you,
Michael

[aloychowchow]

I am facing the same problem too! Did I missed out a step or something?