Preparing Login... Loged out (???)

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NDB
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Preparing Login... Loged out (???)

Post by NDB »

Hi there,

Yesterday I installed the App on a 6th gen iPad (iOS 12.3.1) and performed all steps for registration (10 steps?). Since then I try to log into my account. Status messages are:

1. Preparing Login...
2. Loged out

The credentials are correct. When I type in a wrong password, the message changes to „Wrong Username or password...“

What‘s wrong?

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musicullum
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Re: Preparing Login... Loged out (???)

Post by musicullum »

Does the problem persist?
musi

NDB
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Re: Preparing Login... Loged out (???)

Post by NDB »

Hi again.
Yes, the Login still falls. Strange... :(

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Spork
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Re: Preparing Login... Loged out (???)

Post by Spork »

Hi,

can you please contact me : m.spork ( at ) steinberg.de? I would like to check your account but I need some more informations.

Thanx,
Michael.
Michael Spork, Developer
Hamburg, Germany

ceno
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Re: Preparing Login... Loged out (???)

Post by ceno »

I get the exact same thing! : -( any chance anyone can help me fix this?

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Spork
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Re: Preparing Login... Loged out (???)

Post by Spork »

ceno wrote:
Tue Oct 08, 2019 1:18 pm
I get the exact same thing! : -( any chance anyone can help me fix this?
... please contact me. We need to check your account, too.
m.spork ( at ) steinberg.de

Thank you,
Michael
Michael Spork, Developer
Hamburg, Germany

aloychowchow
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Re: Preparing Login... Loged out (???)

Post by aloychowchow »

I am facing the same problem too! Did I missed out a step or something? :roll:

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