e-licenser often doesn't see Halion

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ninedayswonder99
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e-licenser often doesn't see Halion

Post by ninedayswonder99 »

Hello fellow Halion-users,

Does anyone recognise this?:
Every now and then (not always) I got a message from Cubase when I open a cpr-file that uses Halion. E-licenser doesn't see my Halion license. And yes, I do have a license.
When I restart Cubase the problem is gone.

I've got the latest versions from Halion, Cubase and e-licenser software. I use an iMac with OSX High Sierra. The dongle is in an usb-port in the back of the computer.

I hope someone knows a solution.
Kind regards,

Jos van de Gruiter

http://www.moonglowmusic.nl

Happytrax
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Re: e-licenser often doesn't see Halion

Post by Happytrax »

Yes! All the time, can not use Halion at all. OS X Sierra on Mac Pro Late 2013.

smiler
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Re: e-licenser often doesn't see Halion

Post by smiler »

Same here :/ When Cubase is on Halion works but without it, there is often license issue

jeffspc88mx
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Re: e-licenser often doesn't see Halion

Post by jeffspc88mx »

Me too - not just Halion Standalone (OS X/Catalina) but The Grand also.

David W
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Re: e-licenser often doesn't see Halion

Post by David W »

Daniel Spreadbury of Steinberg has mentioned repeatedly in the Dorico forum that the older long USB eLicensers don't always play well with Macs - see, for example, this thread (click).. Several people in the Dorico forum who had these sort of issues with a Mac have found that buying a new USB eLicenser and transferring their licences to it has helped - but there is no guarantee it will work and you have to buy the new eLicenser.

The Steinberg support site has a page on the different generations of USB eLicenser (click).

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