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''A serious problem has occured in padshop while open to play.

Posted: Sat May 23, 2020 2:21 pm
by mukesh123
hi,i am using cubase 9 pro.i have serious problem with padshop while i am using padshop it shows "A serious problem has occurred;please try to save your project" and after that it stop.i had updated all maintenance updates.and i am using windows 10 pro.can i update my old bios? please give me any solution as soon as possible.thanks

Re: ''A serious problem has occured in padshop while open to play.

Posted: Thu May 28, 2020 3:49 pm
by Martin.Jirsak
Hi and welcome,

Please attach the mentioned DMP file.

Re: ''A serious problem has occured in padshop while open to play.

Posted: Tue Jun 02, 2020 10:30 am
by mukesh123
Cubase 9.0.40.292 64bit 2020.5.4 17.42.dmp
(1.95 MiB) Downloaded 20 times

Re: ''A serious problem has occured in padshop while open to play.

Posted: Tue Jun 02, 2020 10:59 am
by mukesh123
I updated cubase from 9 pro to 9.5.but problem is persist.please help me.i
Cubase 9.5.50.345 64bit 2020.5.28 19.53.dmp
(781.63 KiB) Downloaded 19 times
attaching DMP file.

Re: ''A serious problem has occured in padshop while open to play.

Posted: Tue Jun 02, 2020 9:47 pm
by Martin.Jirsak
Hi,

There is no Cubase in the Stack Text at all. Probably ABU plug-in?

Code: Select all

ntdll!RtlpWaitOnCriticalSection+0xa6
ntdll!RtlpEnterCriticalSectionContended+0x1a6
ntdll!RtlEnterCriticalSection+0x40
ABU+0x29d757
0x23d8dc08

Re: ''A serious problem has occured in padshop while open to play.

Posted: Thu Jun 04, 2020 8:10 am
by mukesh123
Error.jpeg
(191.87 KiB) Not downloaded yet
Cubase 9.5.50.345 64bit 2020.6.4 12.27.dmp
(651.09 KiB) Downloaded 17 times

Re: ''A serious problem has occured in padshop while open to play.

Posted: Thu Jun 04, 2020 8:12 am
by mukesh123
What is ABU Plug in ?

Re: ''A serious problem has occured in padshop while open to play.

Posted: Thu Jun 04, 2020 8:29 pm
by Martin.Jirsak
Hi,

Sorry, I don't know the plug-in, actually, I even don't know, if ABU is a plug-in in this case. What about this ABU?

Re: ''A serious problem has occured in padshop while open to play.

Posted: Fri Jun 05, 2020 7:24 am
by mukesh123
Is this System(P.C) problem? Can you tell me,what should i do in this situation? any solution?

Re: ''A serious problem has occured in padshop while open to play.

Posted: Fri Jun 05, 2020 7:25 am
by mukesh123
please give me any solution.

Re: ''A serious problem has occured in padshop while open to play.

Posted: Fri Jun 05, 2020 10:14 am
by Martin.Jirsak
Hi,

Do you have the mentioned, linked plug-in installed, please?

Re: ''A serious problem has occured in padshop while open to play.

Posted: Fri Jun 05, 2020 3:03 pm
by mukesh123
Yes,I installed many plugins for my production.should I remove all plug ins except cubase plug ins ?

Re: ''A serious problem has occured in padshop while open to play.

Posted: Fri Jun 05, 2020 9:26 pm
by Martin.Jirsak
Hi,

No, just the ABU plug-in, which is crashing.

Re: ''A serious problem has occured in padshop while open to play.

Posted: Sat Jun 06, 2020 6:05 am
by mukesh123
padshop is crashing.which i sent you in DMP file.

Re: ''A serious problem has occured in padshop while open to play.

Posted: Sat Jun 06, 2020 6:23 am
by mukesh123
padshop is a cubase plug in,if i remove it,then how can solve this error?

Re: ''A serious problem has occured in padshop while open to play.

Posted: Sat Jun 06, 2020 6:37 am
by mukesh123
Can i update my p.c bios? new Bios updates are supported in cubase 9 pro? Please?

Re: ''A serious problem has occured in padshop while open to play.

Posted: Sat Jun 06, 2020 7:09 am
by Martin.Jirsak
Hi,

Padshop is not mentioned in the crash dunno at all, but ABU is mentioned. Therefore I would focus on it.

Yes, you can update your PC BIOS.

Re: ''A serious problem has occured in padshop while open to play.

Posted: Sat Jun 06, 2020 7:17 am
by mukesh123
I Removed ABU plug in from my p.c and cubase.but problem is persist as it.

Re: ''A serious problem has occured in padshop while open to play.

Posted: Sat Jun 06, 2020 7:22 am
by mukesh123
What should i do now?

Re: ''A serious problem has occured in padshop while open to play.

Posted: Sat Jun 06, 2020 3:33 pm
by Martin.Jirsak
Hi,

Attach the lates *.dmp file, please.

Re: ''A serious problem has occured in padshop while open to play.

Posted: Sun Jun 07, 2020 9:06 am
by mukesh123
Cubase 9.5.50.345 64bit 2020.6.7 13.35.dmp
(601.2 KiB) Downloaded 18 times

Re: ''A serious problem has occured in padshop while open to play.

Posted: Wed Jun 10, 2020 6:19 am
by mukesh123
Sir,please tell me how to get rid of this error?

Re: ''A serious problem has occured in padshop while open to play.

Posted: Mon Jun 15, 2020 1:51 pm
by Martin.Jirsak
Hi,

Now the crash is really in Padshop. As I can see, you have the latest 1.2.20 update installed. The crash is while trying to write a parameter data.

Unfortunately I don't know what could help here. The product is not in the development anymore.

Re: ''A serious problem has occured in padshop while open to play.

Posted: Sat Jun 20, 2020 7:10 am
by mukesh123
it could be system Bios update problem?

Re: ''A serious problem has occured in padshop while open to play.

Posted: Sat Jun 20, 2020 7:18 am
by mukesh123
can you tell me one thing,should we connect audio interface while export final audio file? any difference in audio file with or without any audio interface?