Hi there, i had the same issue with the usb dongle not showing up in the control center on my Windows 10, i tried all the usb ports and all the rest of tips, i found that the application “Duet display” (for windows) was the issue… check your startup apps, maybe you can find there an app that has to check the inputs to recognize a device that causes the issue.
Now i can place my dongle in every usb hole i like without any problem like it should be 