Finally, got a new computer. I want to move my license and Cubase software to the new computer. I know to do this I need to reactivate my license on the new computer. I have installed Steinberg Download Manager and e-Licenser Control Center. Both open fine.
In my e-Licencer, my licensed Cubase with its soft e-Licenser number shows. But when I put this into the ‘reactivate license’ it does not accept it, saying it is an old ‘soft e-Licenser number’! So how do I get a new one if I can’t register on my new computer? I don’t have a copy of Cubase installed either, as I can’t download it until I get access to it via a new activation number. Can somebody please tell me what the issue is to correct this?