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Problem with downloading license for WaveLab LE

Posted: Tue Nov 26, 2019 5:12 pm
by Jaro1
I bought hardware with Wavelab 9 and have a problem with activation. I received the activation code but when I enter it to the eLicenser I am receiving an error:
Currently, there is no eLicenser connected to your computer which you can download your license to. Please connect an appropriate USB-eLicenser to your computer. In case you do not have any USB-eLicensers available and want to download the license to a so-called "Soft-eLicenser", please contact the software vendor of your product, to learn how to create a Soft-eLicenser on your computer system.

I was reading the FAQ and concluded that I need to install the eLC Installation Helper for Mac OS X 10.9 or later, but it cannot run on my computer. An error message says: “eLC Installation Helper.app” cannot be opened because the developer cannot be verified.

Very frustrating. Any idea how to solve the issue?

Re: Problem with downloading license for WaveLab LE

Posted: Mon Dec 23, 2019 8:46 am
by savs
Hi JAro1,

having the same trouble with my OSX Catalina. Any support provided to you so far? Did you checked with Steinberg?
M.