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VST Transit license still on old eLicenser

Posted: Mon Jan 02, 2017 1:49 pm
by Geppastro
I have just bought WaveLab Pro 9 and transferred my Cubase Pro 8.5 license to the new eLicenser included with WaveLab. eLicenser Control Center now shows no licenses for the old eLicenser, but on my mySteinberg account -> eLicensers, when I click the down arrow to expand the old eLicenser information, I see the following message below "Delete registration":

"Warning: this USB-eLicenser contains a license that enables the usage of VST Transit. Deleting this USB-eLicenser from the account blocks full access to an available VST Transit account"

Then, once disconnected the old eLicenser from the PC, I have tried to access VST Transit, and it seems to be working.

I guess that when a Cubase Pro license is transferred to a new e-Licenser, the included VST Transit license is copied to the new eLicenser, instead of transferred (i.e. in the end you'll have VST Transit license on both the eLicensers): may that be correct?

Can someone please confirm it is safe now to delete the old eLicenser from my mySteinberg account?

Thanks!

Paolo

Re: VST Transit license still on old eLicenser

Posted: Wed Jan 04, 2017 3:38 pm
by Spork
HI Paolo,

Thank you very much for your report. At the moment we're investigating this scenario. We'll come back if we have an answer.

See you,
Michael.

I have same problem..

Posted: Wed May 29, 2019 8:20 am
by limfrog1004
In 'my steinberg' menu, I can see that my old e-licenser have license of VST Transit.

How could I transfer VST Transit license to new e-licenser, and delete the old e-licenser from my account?

Re: VST Transit license still on old eLicenser

Posted: Wed Jun 05, 2019 10:08 am
by musicullum
afaik the license follows your Cubase license so when you move that, the VST Transit license goes along with it.

Re: VST Transit license still on old eLicenser

Posted: Sat Feb 22, 2020 11:33 am
by psmarios
Any news regarding this? I also have the same problem!