Hello all. I am running Cubase 10.0.40 (latest version) on Windows 10. I have updated all my elicensers and MySteinberg account information. I can login in to vst Connect. However, when I try to login to VST Transit, I enter my email and password correctly but the āLog Inā Button simply spins for a second and then nothing happens. Please help!
are you sure youāre not just logged in - ānothing happensā seems to indicate that. Can you see your profile, friends etc?
No, definitely not. It stays at the login screen window and just sorta times out.
Does that mean itās frozen, or can you access your profile page or anything else (right click top right)?
Also, are you possibly logged in with VST Connect (not Transit, but Connect)? That wonāt work.
Not aware of any such occurence otherwise. We need more information. Look at the bottom line of the plugin, does it reveal any information? And we really need to know what you can and cannot do in this situation.
Same problem here on MacOs. MySteinberg Id works (verified on Transit iOS App), but in Cubase 8.5 I canāt get past the login window. Same procedure as vinja. I updated my eLicenser, registered it again so that the website says it contains a license for VST Transit, but nothin happens when I try to login besides the short cursor spin. No log, no error ā¦
The status bar on the bottom of the VST Transit window displays nothing but an (X) to the right, as if it is trying to connect and I could abort that. (just like in web browsers).
Ty for replying musi. The login screen is indeed frozen. I am unable to proceed to the projects window. Just as shaitan mentioned, a quick spin of the cursor when clicking āLog Inā button and then nothing.
I mentioned the fact that I can connect to VST Connect just to clarify that Cubase is communicating with the serverā¦ this issue is completely with VST Transit. If helpful, Iāve never connected to VST Transit before. Im a first time user attempting to collaborate with a MacOS user on Cubase 10 who is apparently having the same exact login issue.
Iām having the same issue in Cubase 10. On the VST Transfer log in page Iāve entered my MySteinberg credentials but when I click āLog Inā nothing happens. Please help us, Cubase Overlords!
Weāre looking into this right now, sorry for the inconvenience.
Check your version, actual version is 1.5; this should be installed automatically, but there is a problem with the update server. Unfortunately, it can not be downloaded from the website. Older versions fail to log in just as you describe. Weāre on the case and report asap, again sorry for that.
So, it should work again now. Open Vst Transit and it should update, does it work for you?
One more time, sorry for the inconvenience!
Many thanks, musicullum! Vst Transit updated itself and is now working, Iām logged in! \m/
Thanks for your help, musicullum!
Micha did it all, kudos to him
All sorted thank you thank you!!
I have this problem. I havenāt tried VSTTransit before. I can login to MySteinberg no problem. But with VSTTransit I just get āStart Loginā¦ā in the bottom field. I am running v1.5.22.56 through Cubase 10 Pro on Win10 Version 1909 (Build 18363.720). I have no special characters in my password, just numbers and upper/lower case letter.
ā¦ is your Cubase version registered at your MySteinberg account?
Yes is it. āActivation status:Product activated on 20/05/2019ā
It also lists āCubase AI 6ā and āCubase 5 Trialā. Both: āActivation status:Not yet activatedā Could they be having any effect? Not sure I even know how to remove themā¦
Hi,
weāve found the bug and fixed it. Please start VST Transit, the auto updater will install 1.5.24 and this one will fix your problem.
Michael.
Hi Michael,
Youāre right, it works now. Thanks for your help.
Rob