Help with restoring Cubasis 2 purchases in Cubasis 3 LE (full)

Post questions and find answers on Cubasis LE here.
Post Reply
Claudio T
New Member
Posts: 1
Joined: Thu Apr 09, 2020 10:51 pm
Contact:

Help with restoring Cubasis 2 purchases in Cubasis 3 LE (full)

Post by Claudio T »

Hello,
I just bought the IAP for the full Cubasis 3 functionality in Cubasis 3 LE (after having unlocked it with my new UR44C) but I am unable to restore my previous Cubasis 2 (not LE) purchases, which include the Waves pack, the FX packs and Classic Machines.
I understand I my need assistance since this is considered downgrading and is not directly supported, and would be very grateful if somebody can help!
Best regards,

Claudio from Italy

User avatar
LSlowak
Steinberg Employee
Posts: 3917
Joined: Thu Aug 08, 2013 12:36 pm
Contact:

Re: Help with restoring Cubasis 2 purchases in Cubasis 3 LE (full)

Post by LSlowak »

Hi Claudio,

Thanks for your message.
Have sent you a private message.

Best,
Lars
Lars Slowak - Project Management & Team lead Cubasis
Steinberg Media Technologies GmbH
Hamburg, Germany
Check out Steinberg on YouTube, Twitter and Facebook

rtmusic
New Member
Posts: 2
Joined: Sat Aug 30, 2014 3:02 pm
Contact:

Re: Help with restoring Cubasis 2 purchases in Cubasis 3 LE (full)

Post by rtmusic »

I have the same question. I unlocked Cubasis LE 3 with one of several qualified devices. Would love to take advantage of that 29.99 LE 3 upgrade, but worried I cannot bring forward all my purchases from Cubasis 2 (not LE). Until then I am waiting for the next sale on Cubasis 3.

Leonard27
New Member
Posts: 3
Joined: Sat May 09, 2020 5:54 pm
Contact:

Re: Help with restoring Cubasis 2 purchases in Cubasis 3 LE (full)

Post by Leonard27 »

Hi all! I have the same problem. Help, please!

User avatar
LSlowak
Steinberg Employee
Posts: 3917
Joined: Thu Aug 08, 2013 12:36 pm
Contact:

Re: Help with restoring Cubasis 2 purchases in Cubasis 3 LE (full)

Post by LSlowak »

Hi all,

Please find the available IAP Transfer options shown and described in these articles:

How to transfer Cubasis LE 2 instrument and effect plug-in in-app purchases
How to transfer Cubasis 2 in-app purchases to Cubasis 3

Hope that helps.

Best,
Lars
Lars Slowak - Project Management & Team lead Cubasis
Steinberg Media Technologies GmbH
Hamburg, Germany
Check out Steinberg on YouTube, Twitter and Facebook

Leonard27
New Member
Posts: 3
Joined: Sat May 09, 2020 5:54 pm
Contact:

Re: Help with restoring Cubasis 2 purchases in Cubasis 3 LE (full)

Post by Leonard27 »

rtmusic wrote:
Sat May 09, 2020 3:31 pm
I have the same question. I unlocked Cubasis LE 3 with one of several qualified devices. Would love to take advantage of that 29.99 LE 3 upgrade, but worried I cannot bring forward all my purchases from Cubasis 2 (not LE). Until then I am waiting for the next sale on Cubasis 3.
Hi, rtmusic!!! You solved problem?

rtmusic
New Member
Posts: 2
Joined: Sat Aug 30, 2014 3:02 pm
Contact:

Re: Help with restoring Cubasis 2 purchases in Cubasis 3 LE (full)

Post by rtmusic »

No, I don’t know how to do it. At this time I see a 29.99 upgrade promotion in 3 LE but based on other posts I don’t think my full version Cubasis 2 purchases will follow to LE 3 when upgraded.

User avatar
LSlowak
Steinberg Employee
Posts: 3917
Joined: Thu Aug 08, 2013 12:36 pm
Contact:

Re: Help with restoring Cubasis 2 purchases in Cubasis 3 LE (full)

Post by LSlowak »

rtmusic wrote:
Mon May 25, 2020 1:18 am
No, I don’t know how to do it. At this time I see a 29.99 upgrade promotion in 3 LE but based on other posts I don’t think my full version Cubasis 2 purchases will follow to LE 3 when upgraded.
Hi rtmusic,

Did send you a private message.

Thanks
Lars
Lars Slowak - Project Management & Team lead Cubasis
Steinberg Media Technologies GmbH
Hamburg, Germany
Check out Steinberg on YouTube, Twitter and Facebook

heartwork
New Member
Posts: 1
Joined: Fri Jun 26, 2020 11:03 am
Contact:

Re: Help with restoring Cubasis 2 purchases in Cubasis 3 LE (full)

Post by heartwork »

I'm in the same situation, owning Cubasis 2 (not LE!) with all IAP and have recently bought an UR44.
I would like to purchase the Full Feature Set in Cubasis 3 LE, but I'm not sure if my Cubasis 2 IAP get transferred to Cubasis LE 3.

According to the description in the App Store only Cubasis LE 2 IAP seem to be transferred to Cubasis LE 3... :?: :?: :?:

User avatar
LSlowak
Steinberg Employee
Posts: 3917
Joined: Thu Aug 08, 2013 12:36 pm
Contact:

Re: Help with restoring Cubasis 2 purchases in Cubasis 3 LE (full)

Post by LSlowak »

heartwork wrote:
Fri Jun 26, 2020 12:02 pm
I'm in the same situation, owning Cubasis 2 (not LE!) with all IAP and have recently bought an UR44.
I would like to purchase the Full Feature Set in Cubasis 3 LE, but I'm not sure if my Cubasis 2 IAP get transferred to Cubasis LE 3.

According to the description in the App Store only Cubasis LE 2 IAP seem to be transferred to Cubasis LE 3... :?: :?: :?:
Private message sent.
Lars Slowak - Project Management & Team lead Cubasis
Steinberg Media Technologies GmbH
Hamburg, Germany
Check out Steinberg on YouTube, Twitter and Facebook

Noppoi3
New Member
Posts: 1
Joined: Mon Jul 06, 2020 3:10 am
Contact:

Re: Help with restoring Cubasis 2 purchases in Cubasis 3 LE (full)

Post by Noppoi3 »

I have same issue. Please let me know the solution.
Now, my iPad has Cubasis 2.8.2 and Cubasis LE(full)3.1.1.

User avatar
LSlowak
Steinberg Employee
Posts: 3917
Joined: Thu Aug 08, 2013 12:36 pm
Contact:

Re: Help with restoring Cubasis 2 purchases in Cubasis 3 LE (full)

Post by LSlowak »

Noppoi3 wrote:
Thu Jul 23, 2020 9:58 am
I have same issue. Please let me know the solution.
Now, my iPad has Cubasis 2.8.2 and Cubasis LE(full)3.1.1.
Private message sent.
Lars Slowak - Project Management & Team lead Cubasis
Steinberg Media Technologies GmbH
Hamburg, Germany
Check out Steinberg on YouTube, Twitter and Facebook

Post Reply

Return to “Cubasis LE”

Who is online

Users browsing this forum: No registered users and 1 guest