How to transfer Cubasis LE 2 instrument and effect plug-in in-app purchases

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jeandoka
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Posts: 12
Joined: Thu Dec 19, 2019 5:06 pm
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Re: How to transfer Cubasis LE 2 instrument and effect plug-in in-app purchases

Post by jeandoka »

Edelede wrote:
Tue Mar 31, 2020 12:57 pm
LSlowak wrote:
Tue Mar 31, 2020 12:26 pm
Thanks Marko,

What happens when you first unlock the app from demo mode?

- Does Restore Purchases returns as an option again, to activate the FFS IAP again?

Thanks
Lars
no, even then no restore purchase button.
then all iap are activated immediately, I don't even have to transfer the iap in this way. (also good)
I have already uninstalled and reinstalled the cubasis le2 and then reinstalled cubasis le3.
no success either.

can I send you my phone number by pm?
i'm sitting here in hannover (de) then we could possibly clarify this faster.

marko
Hello Lars and Marko, I just woke up here in Montreal. I just want to confirm that I am 100% in the same situation as Marko

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LSlowak
Steinberg Employee
Posts: 3908
Joined: Thu Aug 08, 2013 12:36 pm
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Re: How to transfer Cubasis LE 2 instrument and effect plug-in in-app purchases

Post by LSlowak »

Edelede wrote:
Tue Mar 31, 2020 12:57 pm
LSlowak wrote:
Tue Mar 31, 2020 12:26 pm
Thanks Marko,

What happens when you first unlock the app from demo mode?

- Does Restore Purchases returns as an option again, to activate the FFS IAP again?

Thanks
Lars
no, even then no restore purchase button.
then all iap are activated immediately, I don't even have to transfer the iap in this way. (also good)
I have already uninstalled and reinstalled the cubasis le2 and then reinstalled cubasis le3.
no success either.

can I send you my phone number by pm?
i'm sitting here in hannover (de) then we could possibly clarify this faster.

marko
Hi Marko,

Please have a look at my private message.

Best,
Lars
Lars Slowak - Project Management & Team lead Cubasis
Steinberg Media Technologies GmbH
Hamburg, Germany
Check out Steinberg on YouTube, Twitter and Facebook

User avatar
LSlowak
Steinberg Employee
Posts: 3908
Joined: Thu Aug 08, 2013 12:36 pm
Contact:

Re: How to transfer Cubasis LE 2 instrument and effect plug-in in-app purchases

Post by LSlowak »

jeandoka wrote:
Tue Mar 31, 2020 2:25 pm
Edelede wrote:
Tue Mar 31, 2020 12:57 pm
LSlowak wrote:
Tue Mar 31, 2020 12:26 pm
Thanks Marko,

What happens when you first unlock the app from demo mode?

- Does Restore Purchases returns as an option again, to activate the FFS IAP again?

Thanks
Lars
no, even then no restore purchase button.
then all iap are activated immediately, I don't even have to transfer the iap in this way. (also good)
I have already uninstalled and reinstalled the cubasis le2 and then reinstalled cubasis le3.
no success either.

can I send you my phone number by pm?
i'm sitting here in hannover (de) then we could possibly clarify this faster.

marko
Hello Lars and Marko, I just woke up here in Montreal. I just want to confirm that I am 100% in the same situation as Marko
Hi jeandoka,

Please have a look at my private message.

Thanks
Lars
Lars Slowak - Project Management & Team lead Cubasis
Steinberg Media Technologies GmbH
Hamburg, Germany
Check out Steinberg on YouTube, Twitter and Facebook

User avatar
LSlowak
Steinberg Employee
Posts: 3908
Joined: Thu Aug 08, 2013 12:36 pm
Contact:

Re: How to transfer Cubasis LE 2 instrument and effect plug-in in-app purchases

Post by LSlowak »

Edelede wrote:
Tue Mar 31, 2020 12:57 pm
LSlowak wrote:
Tue Mar 31, 2020 12:26 pm
Thanks Marko,

What happens when you first unlock the app from demo mode?

- Does Restore Purchases returns as an option again, to activate the FFS IAP again?

Thanks
Lars
no, even then no restore purchase button.
then all iap are activated immediately, I don't even have to transfer the iap in this way. (also good)
I have already uninstalled and reinstalled the cubasis le2 and then reinstalled cubasis le3.
no success either.

can I send you my phone number by pm?
i'm sitting here in hannover (de) then we could possibly clarify this faster.

marko
The issue is currently evaluated by the team.
We plan to reales a hotifx asap, which will resolve the problem.

Best,
Lars
Lars Slowak - Project Management & Team lead Cubasis
Steinberg Media Technologies GmbH
Hamburg, Germany
Check out Steinberg on YouTube, Twitter and Facebook

User avatar
LSlowak
Steinberg Employee
Posts: 3908
Joined: Thu Aug 08, 2013 12:36 pm
Contact:

Re: How to transfer Cubasis LE 2 instrument and effect plug-in in-app purchases

Post by LSlowak »

LSlowak wrote:
Wed Apr 01, 2020 8:11 am
jeandoka wrote:
Tue Mar 31, 2020 2:25 pm
Edelede wrote:
Tue Mar 31, 2020 12:57 pm


no, even then no restore purchase button.
then all iap are activated immediately, I don't even have to transfer the iap in this way. (also good)
I have already uninstalled and reinstalled the cubasis le2 and then reinstalled cubasis le3.
no success either.

can I send you my phone number by pm?
i'm sitting here in hannover (de) then we could possibly clarify this faster.

marko
Hello Lars and Marko, I just woke up here in Montreal. I just want to confirm that I am 100% in the same situation as Marko
Hi jeandoka,

Please have a look at my private message.

Thanks
Lars
Hi Marko, Hi jeandoka,

Please note that the issue should be resolved with our Cubasis LE 3.0.3 hotfix maintenance release.
It would be great if you could give the update a try and let us know about your results!

Thanks,
Lars
Lars Slowak - Project Management & Team lead Cubasis
Steinberg Media Technologies GmbH
Hamburg, Germany
Check out Steinberg on YouTube, Twitter and Facebook

jeandoka
New Member
Posts: 12
Joined: Thu Dec 19, 2019 5:06 pm
Contact:

Re: How to transfer Cubasis LE 2 instrument and effect plug-in in-app purchases

Post by jeandoka »

LSlowak wrote:
Fri Apr 03, 2020 1:23 pm
LSlowak wrote:
Wed Apr 01, 2020 8:11 am
jeandoka wrote:
Tue Mar 31, 2020 2:25 pm


Hello Lars and Marko, I just woke up here in Montreal. I just want to confirm that I am 100% in the same situation as Marko
Hi jeandoka,

Please have a look at my private message.

Thanks
Lars
Hi Marko, Hi jeandoka,

Please note that the issue should be resolved with our Cubasis LE 3.0.3 hotfix maintenance release.
It would be great if you could give the update a try and let us know about your results!

Thanks,
Lars
it works perfectly, thank you!

User avatar
LSlowak
Steinberg Employee
Posts: 3908
Joined: Thu Aug 08, 2013 12:36 pm
Contact:

Re: How to transfer Cubasis LE 2 instrument and effect plug-in in-app purchases

Post by LSlowak »

jeandoka wrote:
Fri Apr 03, 2020 3:02 pm
LSlowak wrote:
Fri Apr 03, 2020 1:23 pm
LSlowak wrote:
Wed Apr 01, 2020 8:11 am


Hi jeandoka,

Please have a look at my private message.

Thanks
Lars
Hi Marko, Hi jeandoka,

Please note that the issue should be resolved with our Cubasis LE 3.0.3 hotfix maintenance release.
It would be great if you could give the update a try and let us know about your results!

Thanks,
Lars
it works perfectly, thank you!
Thank you for the immediate check & reply!
Glad to read 3.0.3 resolves the problem!

Best,
Lars
Lars Slowak - Project Management & Team lead Cubasis
Steinberg Media Technologies GmbH
Hamburg, Germany
Check out Steinberg on YouTube, Twitter and Facebook

Edelede
New Member
Posts: 8
Joined: Sat Dec 28, 2019 3:31 pm
Contact:

Re: How to transfer Cubasis LE 2 instrument and effect plug-in in-app purchases

Post by Edelede »

LSlowak wrote:
Fri Apr 03, 2020 1:23 pm


Hi Marko, Hi jeandoka,

Please note that the issue should be resolved with our Cubasis LE 3.0.3 hotfix maintenance release.
It would be great if you could give the update a try and let us know about your results!

Thanks,
Lars

Thank you for the immediate check & reply!
Glad to read 3.0.3 resolves the problem!

Best,
Lars
[/quote]

oh, ah, ups,
I totally forgot to thank you for the help from you and the cubasis team.
THANK YOU !!!
I haven't tested the update yet, I'll try the days.
best regards
Marko

User avatar
LSlowak
Steinberg Employee
Posts: 3908
Joined: Thu Aug 08, 2013 12:36 pm
Contact:

Re: How to transfer Cubasis LE 2 instrument and effect plug-in in-app purchases

Post by LSlowak »

Thanks Marko!
Lars Slowak - Project Management & Team lead Cubasis
Steinberg Media Technologies GmbH
Hamburg, Germany
Check out Steinberg on YouTube, Twitter and Facebook

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