If you’re in NYC you could maybe try a repair place like Rossmangroup (Louis Rossman on YouTube) as they might be able to fix your screen, in case you otherwise like the computer.
Other than that my only experience with B&H is that I bought a thing or two at a good price and with good warranty / return policy. I actually dislike the physical store for various reasons, but the price / policy was good. Can’t speak for other places.